Returns/Refund Policy/Contests/Giveaways


Instagram Follower Ramp Up to 50k Giveaway

DiamondCore® Tools is having a Giveway!  Want to win?  Just follow the rules below!

  1. Follow @diamondcoretools
  2. Like this post!
  3. Tag 5 or more friends in the comments

Good luck everyone!

Giveaway ends 7/20/2020 #giveaway #giveaways #giveawaytime #diamondcoretoolsgiveaway

Drawing prizes detailed on diamondcoretools.com website

$500 Drawing

6-Piece Zebrawood Essentials Carving Set, $199

6 Piece Flexible Sanding Pad Set, $179

8” Grinding Disc on Bat, 60# Grit, $69

K Handle V-Tip, $37

Shrink Ruler, $16

Trimming Spinner, $9

XL Foam Grip, $5

Retail Value: $514!


$300 Drawing

Trimming Tool Kit #1, $159

XL Curved V Tip Zebrawood Carver, $55

L3 Sgraffito Tool, $45

120# Grit Flexible Sanding Pad, $35

Shrink Ruler $16

Trimming Spinner, $9

Retail Value: $319!


$150 Drawing

3 Piece Starter Carving Set, $99

15MM Diamond Hole Drill, $32

Shrink Ruler $16

Trimming Spinner, $9

Retail Value: $156!


Winners will be chosen at random and notified online and/or by email by NLT 7/31/2020.  DiamondCore® Tools will ship via USPS, first class or priority mail.



Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

If purchased on www.diamondcoretools.com or from us directly within the US, to complete your return, we require an order number in the refund request. We do not accept any international order refunds once they have left the US.

If the item was purchased through a distributor or any other source it should be returned to that entity. Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)

Items with obvious signs of use

Any tool that has been opened

Any item not in its original condition, is damaged or missing parts for reasons not due to our error

Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@diamondcoretools.com.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items within 30 days if they are unused and came defective or damaged.  If you need to exchange it for the same item, send us an email at info@diamondcoretools.com and send your item to: 1457 Pioneer Way  El Cajon California US 92020.


If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.


To return your product, you should mail your product to: 1457 Pioneer Way  El Cajon California US 92020

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.