DiamondCore® Tool offers a 90 day warranty on all products to be free of manufacturing defects.
The customer is responsible to return defective parts to DiamondCore® within the warranty period at the customers expense. If the defect is determined to be a manufacturing defect CiProducts will pay for replacement parts to be sent to the customer at CiProducts` expense.
Parts which are damaged due to inadequate packaging by the customer or are due to misuse or improper care by the customer will need to be replaced and shipped at the customers expense.
Products which are damaged by the shipping company in transit to the customer should be declined by the customer. The customer is responsible to inspect all arriving goods for damage before accepting and signing for them.